Careers

Job openings

Operations Manager

Leadership Microsoft Tools

Requirements

Able to work in a fast-paced environment.
Able to multitask, prioritize, and manage time efficiently.
Physical endurance to stand for an entire shift.
Self-motivated and self-directed.
Works well as part of a team and on individual tasks.
Able to quickly memorize complex or multiple orders.
HND or equivalent.
Relevant work experience in the QSR industry is a plus
Able to work early mornings, nights, and weekends.
Physically able to stand and move during the length of shift; able to bend through shift.
Able to read and write.

Description

Job roles include the following but are not limited to:

  • First point of contact for partners, customers, staff and vendors
  • Recruiting, interviewing and hiring support
  • Managing multiple branches and all employees within jurisdiction 
  • Daily monitoring of sales and inventory of all branches
  • Developing strategies to increase sales and profits for branches within jurisdiction
  • Enforcing management policies and procedures
  • Contribute operations information and recommendations to strategic plans and reviews.
  • Prepare and complete action plans by implementing production, productivity, quality and customer-service standards, problem solving and identifying trends.
  • Train, assign, coach, counsel  employees
  • Respond to special customer enquiries orders
  • Suggest marketing strategies, planning and execution.
  • Analyze process workflow, employee and space requirements and equipment layout; implement changes.
  • Accomplish operations and organization mission by completing related results as needed.
  • Reporting monthly updates, gains, and challenges to management